how to cancel casetify order? If you need to cancel an order placed on Casetify, the process is relatively simple but time-sensitive. Casetify offers a short window of time to cancel orders, typically within 1 to 2 hours of placement. To cancel an order, log into your account on the Casetify website or app, find your order under “My Orders,” and check if the cancellation option is still available. If the cancellation option is no longer visible, you may need to contact their customer service team directly. Be aware that once the order has been processed or shipped, it can no longer be canceled, and you may need to initiate a return.